Delivery, Return and Refund Policy
What You Need to Know
Purchasing a parrot is a significant decision, and understanding the delivery and return policies can make your experience more enjoyable and stress-free. Below, we outline the key points to consider when arranging the delivery of your new feathered friend and the policies to be aware of should you need to consider a return.
Our Happy Parrots
Our Delivery Promises
Standard Delivery
Typically, it takes 3-5 business days. Your parrot will be transported in a safe, climate-controlled vehicle to ensure its comfort throughout the journey.
Express Delivery
Available for an additional fee, this option ensures your parrot arrives at your home within 1-2 business days.
International Delivery
Special arrangements can be made for international shipping. It includes additional health certifications and compliance with the destination country’s regulations.
Safety Measures
Our delivery team is trained in animal handling and welfare. We prioritize the safety and health of our parrots during transit, providing regular updates to you until the moment they arrive at your doorstep.
We offer a 30-day satisfaction guarantee. If your new parrot is not the right fit for your household, you may return it within this period. It is crucial for the well-being of our birds that they find a suitable and loving environment.
